Fairfield Inn & Suites by Marriott Williamstown

The staff were incredibly kind and friendly to me (and to the other guests I saw them interact with, and to each other)! Sean at the Front Desk expressed an amazing amount of empathy, patience, community spirit, helpfulness, and general human kindness when I came in looking for a place to stay after a pipe froze in my apartment. I ended up reserving my stay via Booking.com, and when I checked in David at the Front Desk was equally friendly, open-minded, and patient and helped me when I forgot my room number multiple times and also gave me tips on preventing pipes from freezing! I had a shorter interaction with the person at the desk (didn’t catch their name) when I checked out the next morning but received the same generous, genuine friendliness and attention (even in my frazzled state). Thank you so much to everyone <3

The location was very good, close to the center of town, museums and restaurants. The staff was very friendly and helpful. Breakfast was excellent and included with our stay. There were both hot and cold selections , served in a pleasant dining room.

Clean, Comfortable, Great Location, Good Breakfast, Friendly Staff, Second Time stay.

Breakfast was basic & OK. Location was good for visiting Williamstown.

The warm greeting set the scene. We had a great room with a mountain view. Good room facilities and breakfast.